Background
A multi-store retail brand needed members, points, and promotions on phones — not only at the counter. We delivered a custom app with a rules backend. Related service: custom app development.
Pain points
- Member data scattered across stores
- Manual points math caused disputes
- HQ lacked timely store-level visibility
Feature list
- Member login, points balance, campaign claims
- In-store redemption / verification
- Admin: stores, rules, campaigns, reports
UI sketch (illustrative — not confidential client screens)
Points
2,860
2,860
Visits this month
3
3
Offers
Redeem code
Sketch: self-serve points + store redemption
Stack & timeline
Mobile client (native or cross-platform) + API + push; optional payment. Typical first release: 8–12 weeks.
Outcomes (indicative)
~60%Less manual points reconciliation
2–3 daysCampaign setup cycle
Per-storeRedemption visibility
Figures reflect common improvements on similar projects; your metrics will be defined in acceptance.
FAQ
Must we ship native on both stores?
Not always — cross-platform is common for cost control. See app development pricing.
Can we pilot with a mini program?
Yes. mini program pricing.
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